Cancellation and Refund Policy

Welcome to Sweet Build Studio's Cancellation & Refund Policy. We strive to provide our clients with exceptional service and support throughout their engagement with us. This document outlines our policies regarding cancellations and refunds for our services.

1. Cancellation:

Clients may cancel their contracts with Sweet Build Studio under acceptable terms and conditions. To initiate a cancellation, clients must notify us via email, SMS, or WhatsApp.

2. Refunds:

Refunds may be offered in cases of client dissatisfaction with our services. We understand that unforeseen circumstances or changes in requirements may arise, and we're committed to finding a satisfactory resolution for our clients.

3. Fees & Penalties:

Sweet Build Studio does not impose additional fees or penalties for cancellations. However, overhead costs for software licenses and team members' time may be deducted from any refunds issued.

4. Refund Request Process:

To request a cancellation or refund, clients must submit their request in writing via email, SMS, or WhatsApp. Our support team will review the request and respond promptly to confirm the cancellation and any applicable refund amount.

5. Exceptions:

Please note that certain services or projects may have specific terms and conditions regarding cancellations and refunds. These terms will be communicated to clients at the outset of the engagement and will supersede the general policies outlined in this document.

6. Contact Us:

If you have any questions or concerns about our Cancellation & Refund Policy, please don't hesitate to contact our support team for assistance.